Consent Management
Consent Management is a central record of what each person has agreed to and what they have asked you not to do. It captures consent and preferences wherever they are given, makes them available to every application that needs to check, and keeps evidence of what was agreed and when.
From Given to Honored
Consent is only useful if the systems that act on data can check it at the moment they act. Keeping one authoritative record, rather than a copy per application, is what makes that possible.
Core Capabilities
Consent Capture
Record consent wherever it is given — forms, portals, applications, call centre or in person — against a defined purpose rather than a general agreement.
Preference Management
Let people set and change their own preferences by channel and purpose, and have those choices take effect without a support request.
Purpose-Based Model
Hold consent per purpose and per data category, so withdrawing one does not withdraw the rest and granting one does not imply the others.
Central Consent API
Give every application one place to ask whether a given action is permitted, instead of each keeping its own partial copy.
Versioned Notices
Keep the wording of each notice and policy version alongside the consent given against it, so it is clear what a person actually agreed to.
Expiry & Re-Consent
Apply validity periods where they are required, and prompt for renewal before consent lapses rather than after.
Audit Trail
Record every capture, change and withdrawal with its source and timestamp, as evidence that can be produced on request.
Reporting & Oversight
See consent coverage by purpose, withdrawal trends and gaps, so teams can act on them before they become findings.
One record, every system
Consent usually ends up scattered: a tick box in one system, a preference in another, an email somewhere confirming a withdrawal that never reached either.
Holding it centrally and letting applications query it turns consent from a set of records to be reconciled into a check that happens at the point of use.
Related services and products
Ready to hold consent in one place?
Tell us where consent is captured across your systems today, and we'll show you how this would bring it together.