Software products built by ProSer Insights.
Beyond consulting and staffing, we build and operate our own products — from voice AI agents to enterprise platforms — available to deploy for your organization.
Featured Products
ProSer CaseFlow
Intelligent Case Management & Workflow Automation
A configurable, multi-tenant platform that streamlines case management, service delivery, workflows, compliance, and reporting to improve outcomes and strengthen communities.
ProSer VoiceAI
Conversational AI & Intelligent Voice Automation
Natural, real-time voice conversations that understand intent, capture information and connect straight into enterprise workflows — with a clean handoff to a person whenever a call needs one.
TimeFlow HR
Intelligent Workforce Management
Time, attendance, timesheets, leave, scheduling and approvals in one platform, with an auditable trail and reporting that payroll and managers can both rely on.
AI Solutions & Accelerators
AI Appointment & Tracking
A conversational voice AI agent that handles inbound and outbound scheduling, confirmations, and reminders — cutting no-shows and freeing front-desk staff for higher-value work, with full visibility into every booking's status.
AI Receptionist
An AI-powered contact center agent that answers, triages, and resolves routine calls in natural conversation, with seamless handoff to human agents for complex cases.
AI-Powered Document Intelligence
An AI product that reads, classifies, and extracts data from incoming documents automatically — routing contracts, invoices, and forms to the right workflow, with secure storage and full traceability built in.
Digital Platforms & Solutions
Event Management System
An end-to-end platform for planning and running events — registration, agendas, attendee check-in, and post-event reporting in one place.
E-Commerce Platform
A scalable storefront and order-management solution — catalog, cart, checkout, and payments — built to support growing product lines and multi-channel selling.
Ticket Raising System
A lightweight helpdesk for logging, routing, and tracking support requests, with SLA timers and status visibility for requesters and agents alike.
Consent Management
A centralized system for capturing, tracking, and honoring user consent and privacy preferences across applications, in line with data protection requirements.